Several days ago, to deal with the unprecedented situation we are all familiar with, Humania Assurance is fighting the spread of the Coronavirus based on the recommendations of the Quebec government.
Following the government's latest announcements, we triggered a business continuity plan to enable us to protect you, our employees and partners, while guaranteeing the continuity of our services.
We have taken the appropriate measures to continue serving you under the best possible conditions during this exceptional period. Our teams are all mobilized to serve you.
Our telephone services remain accessible but waiting times are likely to be a little longer even though we are doing our utmost to reduce them.
For the insured with individual insurance:
Toll free: 1-800-773-8404
Local phone: 514-489-8404
For the insured with group insurance:
Toll free: 1-800-818-7236
Local phone: 450-773-7236
Please note that our claims service is open and active. For your medical and dental claims, we encourage you to use our online claims service.
In these new times, the most important thing is to take care of you and your loved ones, but rest assured we remain mobilized, at your side.